Job Description – E-Commerce Supervisor
Location: Green Lake, Tangerang - Banten
Employment Type: Full-time
About the Role
We are looking for a results-driven and experienced E-Commerce Supervisor to join our dynamic team at PT Aroma Prima Livindo (Morris Perfume). In this role, you will be responsible for supervising and optimizing the company's e-commerce operations, ensuring an exceptional online shopping experience for our customers.
Key Responsibilities
- Manage and coordinate the day-to-day operations of the e-commerce platform, including inventory management, order fulfillment, and customer service.
- Develop and implement strategies to increase traffic, boost conversion rates, and optimize overall e-commerce channel performance.
- Analyze website analytics and customer data to identify areas for improvement and make data-driven decisions.
- Monitor industry trends and the competitive landscape to identify new opportunities and ensure the company remains competitive.
- Provide regular performance reports and strategic recommendations to management.
- Mentor, guide, and develop the e-commerce team to foster a culture of continuous improvement.
Requirements
- Minimum of 4 years' experience in e-commerce management or a related field.
- Proven track record of successfully managing and growing e-commerce operations with a focus on driving sales and improving customer experience.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Proficiency in e-commerce platforms, marketing tools, and data analysis software.
- Up-to-date knowledge of e-commerce trends, best practices, and industry regulations.
- Bachelor's degree in Marketing, Business, or a related field.
- Willing to work on a shifting schedule.
Jenis Pekerjaan: Penuh Waktu, Kontrak, Permanen
Panjang kontrak: 12 bulan