This is a full-time on-site role for an IT Support Analytics professional. The role involves providing technical support, identifying and resolving IT-related issues, and maintaining systems to ensure smooth daily operations. You’ll also use analytics tools to monitor and improve IT systems and services for optimal performance.
Responsibilities- Troubleshoot desktop and system issues
- Provide help desk and user support
- Leverage analytics tools to monitor system performance
- Collaborate across teams to improve IT workflows
- Bachelor’s/D4 degree in Information Systems, Information Technology, or related fields (fresh graduates are welcome)
- Proficient in tracking platforms (e.g., Google Tag Manager , Google Analytics )
- Familiar with CRM platforms and their integration into analytics workflows
- Strong analytical thinking and communication skills
- Ability to work flexibly and independently
- Fluent in professional English (TOEFL/TOEIC/EF SET minimum C1 Level )
- Eagerness to learn and adapt to new technologies and tools
There will be an English test and a technical test .
Please prepare approximately 180 minutes to complete the form (it may take less).
We will prioritize candidates who submit early and meet the qualifications to proceed to the interview stage .
Seniority level- Entry level
- Contract
- Information Technology
- IT Services and IT Consulting
Location: Malang, East Java, Indonesia.
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