Job Location: Wework Noble House, Mega Kuningan, No. 2, Jl. Dr.Ide Anak Agung Gde Agung, Kav. E 4.2, Jakarta, JK, 12950, Indonesia
Work Type: Full-Time
Job Responsibilities:
- Directly responsible for personal and team sales targets assigned monthly/quarterly.
- Manage and coordinate daily activities of the Sales team, ensuring efficiency and discipline.
- Oversee the consultation, customer care, and closing sales processes to ensure adherence to standard procedures.
- Train and coach new and internal staff on consultation skills, situation handling, and product knowledge.
- Coordinate with the Marketing department to receive and process leads according to the correct procedure.
- Monitor and analyze the performance of each team member, and implement improvement plans.
- Participate in the development of guidelines, standard operating procedures for the team.
- Regularly report on sales, conversion rates, and team performance to senior management.
- Propose solutions to improve business performance and team morale.
Job Requirements:
- Bachelor's degree (preferably in Business, Management, Education, Communications, or related fields).
- Minimum 3 years of experience as a Team Leader in the Education or EdTech industry.
- Experience in building, training, and managing a recruitment consultancy or telesales team is a significant advantage.
- Fluent in English (spoken, email communication, reporting), with the ability to work in an international environment.
- Strong leadership skills, ability to motivate the team, clear business mindset, and focus on results.
- Good communication and problem-solving skills, with a positive and proactive attitude.
- Proficient in office tools (Excel, Google Sheets, CRM, etc.) for tracking and reporting performance.