Primary Job Role
• Actively communicate with customers and perform administrative functions
Main task:
• Serve customers quickly and friendly.
• Promptly respond to customer inquiries.
• Communicate with customers via telephone, WhatsApp and other communication channels.
• Listen carefully to every complaint submitted by customers.
• Provide correct answers to all questions about problems raised by customers about the product.
• Provide the best solutions to problems faced by customers.
• Communicate and coordinate with colleagues as needed.
• Ensure customer satisfaction and provide professional customer support.
• Maintain a positive, empathetic and professional attitude towards customers at all times.
Job Qualifications
• Maximum 28 years old
• Minimum D3, S1 is preferred
• Minimum 1 year work experience at equivalent
• Competencies required: Customer Service Skills
• Energetic & Communicative
• Loves the Food & Beverages world
• Willing to be placed in all Kelapa gading