We are looking for Scrum master with a deep understanding of agile methodology to work with our Scrum teams in Bandung, Indonesia . You will be a part of a global team of product engineers delivering a Saa S platform and coach multiple teams in delivering effective scrum practices .
This role is focussed on setting up the scrum best practices by implementing the right scrum ceremo nies, enabling better estimation of work and using specific scrum ceremonies like retrospectives to get better over time. You will also coach other scrum masters to implement the best practices in their teams. We are looking for somebody that is passionate about using scrum practices to transform our product engineering processes.
You will work very closely with the Product Managers, Dev leads , QA& UX team and other scrum team members to coach, motivate and implement agile best practices.
The ultimate goal of this role is to increase velocity across teams by improving each team's estimations and efficiencies there by enabling faster time to market.
Work Arrangement
Full-time position
Hybrid work model (2 days per week in the office)
Monday to Friday, 5-day work week (flexible work schedule)
Eligible to reside and work in Bandung (Indonesian citizenship only)
This position is open exclusively to candidates who reside in and are authorised to work in Indonesia. Only shortlisted candidates will be contacted.
K ey Accountabilities
Responsible for enabling the effective functioning of a software development team using Agile methodologies. Specifically Scrum and Kanban
Be the scrum master of at least 2 teams and work closely with those 2 teams in building the right scrum practices
Recommend and implement the right scrum processes for a scrum team
Build reports on Jira and help the team measure metrics like burndown, velocity, and other sprint metrics
Facilitate scrum ceremonies like Grooming, planning, daily standups, retrospectives and help the team get better at achieving higher velocity
Facilitate Sprint demos across scrum teams . Coach the engineers and effective demo preparation
Coach scrum master with classroom trainings, on the job training and job shadowing to make them effective in their role
Standardize scrum processes across scrum teams and deliver a consistent scrum experience across the product engineering org. Standardize the language, metrics, KPI and process for Dropsuite
Conduct infrequent generic scrum trainings across the org to onboard engineers, QA and other s onto agile and scrum methodology
Raise system issues or processes improvements to product and engineering leadership and drive change in processes
Continuously improve the team's processes and practices, leveraging Agile methodologies and best practices to drive efficiency and effectiveness
Qualifications and Competencies
- About 5 years of experience in Software Development
in any capacity within a scrum team
At least 3 years or more of experience as a scrum master of a team. Experience in facilitating scrum of scrums
Experience in working as a scrum master with product organization.
Certified as a scrum master with minimum level 1 of CSM.
Additional scrum certifications like ( SAFe )
will be a plus.
Expert in configuring and administering tools like Jira for scrum management.
Expert in excel based reports. Preparing status reports using excel and presentations.
Able to build short trainings of 1-4 hours to train and orient other employees in the product-engineering organization
Excellent interpersonal skills, oral and written skills, with the ability to present ideas
Able to express and explain new initiatives along with status updates
Highly motivated and a self - starter. Able to drive initiatives independently and self - discipline.
Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
Working experience with Global teams outside Indonesia will be a huge plus
Why Join Us
At Dropsuite , now proudly part of NinjaOne , we are on a mission to safeguard business information and help businesses stay in business. We are a global, fast-growing, partner-centric company building secure, scalable, and highly usable cloud backup technologies for businesses of all sizes. Today, we perform billions of backups daily for organizations across more than 100 countries.
As we enter an exciting new chapter with NinjaOne —a leader in endpoint management, security, and IT automation—our combined strengths enable us to drive even greater impact, innovation, and global scale. Together, we are building a world-class platform that empowers IT teams with simplicity, performance, and reliability.
At our core, we are a team of hungry owners: we are tenacious in our pursuit of excellence and take full ownership in everything we do. We are deeply customer-focused, collaborative, and solutions-driven. We play as a team—respecting, supporting, and elevating one another every step of the way.
Join us as we shape the future of IT and data protection—powered by passion, purpose, and the spirit of ownership.
Rewards That Go Beyond
Competitive compensation
Health insurance for you and your dependents
Social Security (BPJS Ketenagakerjaan )
Hybrid work model
12 Days of Annual Leave
Entitled to Indonesia Public Holidays
Other leave benefits, such as Wedding leave
Free lunches in office
Growth opportunities
Work in a global company with meaningful work, highly skilled colleagues and an amazing culture
Diversity and Inclusion Statement
Dropsuite is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
As part of our recruitment process, we may collect personal data to support hiring-related activities such as screening, assessment, and communication. This information is collected solely for recruitment purposes and handled in accordance with applicable data protection and privacy regulations. Your data will be treated with strict confidentiality and used only to facilitate your application with us.
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