Job Description
• Assisting with technical support for staff via phone, email, remote desktop, or on-site.
• Supporting systems including POS, SAP, Active Directory, and other business applications.
• Helping set up and install workstations, including hardware and software configurations.
• Supporting the configuration and maintenance of network equipment.
• Escalating unresolved issues to senior IT staff in a timely manner.
• Assisting with the inventory of IT hardware, software, and other technology resources.
• Helping to repair and troubleshoot IT equipment (e.g., PCs, laptops, scanners, etc.).
• Organizing and preparing servers and other equipment prior to system installation.
• Supporting the disposal of old hardware according to company procedures.
• Involvement in IT asset management, from acquisition to disposal.
• Assisting in IT procurement processes and documentation (e.g., asset loans and returns).
• Creating templates or tools for asset monitoring and management.
Requirements
• Currently enrolled in or recently graduated from an IT or Computer Science program.
• Strong organizational and communication skills.
• Able to work independently and as part of a team.
• Willingness to be in office full-time under a contractual internship.
• Prior work or internship experience in IT is a plus.
• Passionate about technology and enthusiastic about learning.
• Interest in the PUMA brand and sports is an advantage.