Assist in the implementation of strategic plans for key accounts to drive sales growth and customer satisfaction.
Manage daily communications and relationships with assigned key accounts, ensuring prompt response to inquiries and issues.
Support negotiation processes by providing data and insights related to account performance and market conditions.
Monitor order processing, delivery schedules, and payment follow-ups to ensure smooth operations and customer satisfaction.
Collect and analyze sales data and promotional activity results to support performance evaluation and reporting.
Collaborate with internal teams such as marketing, logistics, and finance to coordinate efforts related to key accounts.
Identify operational challenges within key accounts and coordinate with relevant departments to resolve issues promptly.
Assist in preparing budgets, forecasts, and reports related to key account activities.
Carry out additional tasks or projects as assigned by the supervisor to support departmental goals.
Requirements- Bachelor’s degree in Business, Marketing, Management, or a related field
- Minimum 2 years of experience in Key Account Management or Sales in Horeca/Food Service (experience in FMCG industry is preferable)
- Strong negotiation, communication, and interpersonal skills
- Proficient in data analysis and sales performance evaluation
- Solid understanding of trading terms, promotional mechanics, and budgeting
- Able to work independently and collaboratively in a dynamic environment
- Detail‑oriented, proactive, and target‑driven
- Proficient in Microsoft Office (especially Excel and PowerPoint)
- Willing to travel for business trips as required
Aice Group Holdings Pte Ltd was established in Singapore in May 2015. The company is committed to becoming the most popular ice cream brand, with core businesses including research and development, production and sales of ice cream products. It was the only ice cream brand selected as the official sponsor of the 2018 Asian Games held in Jakarta. Currently covering Indonesia, Vietnam, Philippines and other countries, it has become a well‑known ice cream brand in Southeast Asia.
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