Client Service + Operation – Intellect Ads
Location: Jakarta, Indonesia
Experience Required: 2–3 Years
Contact
About Intellect Ads
Intellect Ads is a fast-growing advertising services company, helping brands connect with their audiences through innovative digital strategies and impactful campaigns. We are looking for a proactive and client-focused Client Serviceing Executive to join our Jakarta team and strengthen our client relationships while driving campaign success.
Roles & Responsibilities
- Manage business development and client servicing across assigned accounts.
- Build, maintain & support with client pipeline to sales team
- Set up meetings with potential clients, present solution if required
- Ensure smooth execution of campaigns including planning, delivery, monitoring, and billing closure.
- Collaborate with internal teams to develop and implement digital strategies aligned with client objectives.
- Maintain up-to-date knowledge of digital platforms, advertising trends, and delivery capabilities.
- Build and nurture long-term client relationships, acting as a trusted advisor.
- Conduct regular check-ins to investigate and determine client needs and goals.
- Track and analyze campaign performance, setting clear KPIs for measurement.
- Prepare, present, and deliver progress reports, insights, and ROI recommendations to clients.
Skills & Qualifications
- 2–3 years of proven experience in client servicing, account management, or digital advertising operations.
- Strong business development mindset with the ability to close deals.
- Excellent communication and presentation skills, fluent in English (Bahasa proficiency is a plus).
- High attention to detail with a strong commitment to quality and client satisfaction.
- Personable and professional demeanor to build trust and rapport with clients.
- Strong time-management and organizational skills to handle multiple accounts.
- Good analytical skills to assess campaign effectiveness and recommend improvements.
- Team player with the ability to collaborate cross-functionally.
Why Join Us?
- Opportunity to work with leading brands and digital-first campaigns.
- Fast-paced, dynamic, and creative work environment.
- Chance to grow with a company expanding its presence in Southeast Asia.
Job Type: Full-time