Responsibility :

Providing technical support and troubleshooting for hardware, software, and network-related issues
Performing routine maintenance and updates on computer systems, servers, and network equipment
Assisting with the implementation and configuration of new IT systems and applications
Documenting IT processes and procedures to ensure consistency and efficiency
Liaising with internal stakeholders and external vendors to address technology-related matters
Offering Mandarin language support for IT-related communications and interactions

Requirement :

Relevant diploma or degree in Information Technology, Computer Science, or a related field
At least 3 years of experience in an IT support or systems administration role
Strong proficiency in both English and Mandarin languages, both verbal and written
Solid understanding of computer hardware, software, and network technologies
Ability to diagnose and troubleshoot technical issues efficiently
Excellent problem-solving and communication skills
Attention to detail and a customer-focused approach
Skilled in MES System and Microsoft Office