About the role
Join the customer service team at PT DCI Indonesia, Tbk' as a Customer Care Intern. In this full-time role, you will be responsible for providing exceptional customer support and assistance to our valued clients. Based in our Cibitung Campus, this position offers the opportunity to develop your skills in a dynamic CRM centre environment.
What you'll be doing
- Responding to inbound customer inquiries and requests ticketing
- Escalating complex problems to the appropriate team for further assistance
- Maintaining accurate and up-to-date records of all customer interactions
- Administering clerical documentation and create document management system
What we're looking for
- Excellent communication and interpersonal skills
- Keen attention to detail and the ability to multitask in a fast-paced environment
- Customer service or call centre experience is a plus
- Proficiency in English is a plus
- A positive, enthusiastic, and adaptable attitude
What we offer
PT DCI Indonesia, Tbk' is a leading provider of data center infrastructure in Indonesia. We are committed to delivering innovative solutions that enable our clients to thrive in the digital age and provide peace of mind.
Apply now