Kamui Japanese Restaurant in Jakarta is seeking an Operational Manager to take charge of both daily operations and business performance. This role blends service leadership, financial sensitivity, and a touch of marketing sense — perfect for someone who enjoys being hands-on while also thinking strategically.
Responsibilities:
- Oversee daily FOH operations
- Step in to support the team directly (Hands-on operations)
- Ensure guest satisfaction during service and handle recovery if issues comes up
- Work closely with BOH (especially Executive Chef) to align service flow and menu execution
- Managing staff schedules and supporting training
- Monitoring cost control and revenue performance, including daily revenue, COGS awareness, and operational expenses.
- Monitoring and coordinating with finance to provide operational and financial updates to management
- Collaborating with marketing team
- Keep the overal atmosphere professional yet welcoming, ensuring Kamui's fine dining standards are maintained
- Experienced in restaurant or hospitality management
- Strong knowledge of operations, cost control, and revenue performance
- Marketing mindset: can spot trends, suggest ideas, and coordinate with social media/marketing
- A hands-on leader
- Organized, proactive, and focused on both guest satisfaction and business results
- People oriented (both guests and teams)
- Familiarity with Japanese dining culture is a plus.