Position: Customer Relations Manager
We are a global logistics and service provider for governments and multinational companies. Our operation covers Asia, Pacific, Oceania, and Europe. We take pride in what we are doing with thrill and excitement. We value personal growth and development of our team members. If you have the tenacity to serve our global customers, come and join our team.
Job SummaryThe Customer Relations Manager acts as the communication bridge between our customers and our internal operations team. This role ensures smooth coordination, timely updates, and accurate reporting of all project activities, maintaining professionalism and compliance with contract requirements.
Key Responsibilities- Serve as the main point of contact between the Customer, Customer Representative, and the Operations Team.
- Communicate daily updates, progress reports, and field changes to the customer.
- Relay operational updates, issues, and corrective actions between internal teams and the customer and ensure all communications are documented and aligned with contractual requirements.
- Maintain professional relationships with both foreign government and partner nation defense representatives.
- Coordinate closely with internal departments (operations, finance, procurement) to ensure timely delivery and issue resolution.
- Bachelor's degree in Business, Communications, Logistics, or related field.
- Minimum 3 years of experience in customer relations, coordination, or project support, preferably in military logistics, defence contracting, or government projects.
- Reliable and responsive, especially in time-sensitive communications.
- High attention to detail, organized, and proactive in follow-up.
- Able to work under pressure and adapt to dynamic operational environments.
Please submit your resume and application cover letter to email:
Put Customer Relations Manager - Your Name at email subject.
As a BAP (Banking Associate Program) Sales professional at PT Bank Permata, Tbk, you will play a crucial role in driving the company's sales initiatives and building strong relationships with clients. Based in Surabaya, East Java, this full‑time position will see you leverage your sales expertise to contribute to the bank's strategic objectives.
What We're Looking For- Minimum Bachelor's Degree from a reputable university.
- Minimum GPA of 2.75 on a 4.00 scale.
- Candidates with experience in a sales role are preferred.
- Fresh graduates are encouraged to apply.
- Strong interpersonal and communication skills.
- Enjoy networking and building relationships.
- Passionate about sales.
- Target‑driven and achievement‑oriented.
- Strong analytical thinking abilities.
- Professional attitude and well‑groomed appearance.
- Active involvement in organizations is a plus.
We are one of the top 10 biggest banks in terms of assets in Indonesia and listed in the Indonesia Stock Exchange, offering banking products and services that help people and companies to succeed, creating wealth and growth through our Retail Banking, SME and Wholesale businesses.
Why PermataBank?Here at PermataBank, you will Learn, Grow, and Make A Difference. You will have the appetite and the ability to learn many things, challenged to grow beyond ways you can imagine, and see the incredible difference you would have made along the journey.
- Learn: We always think innovatively to improve the way we work, making it easier, better and faster.
- Grow: We provide excellent service to customers and encourage excellent performance in our daily work.
- Make a difference: We understand each other and together build strong relationships with internal and external parties based on mutual respect.