Global Customer Care
As a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.
RESPONSIBILITY- Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)
- Carry out a good problem solving
- Delivering good answer by considering customer experience to provide professional customer support.
- Minimum diploma's degree (Fresh Graduated are Welcome)
- Proficient understanding of customer support, good problem solving, and customer orientation
- Good time management
- Fluent in English
- Passionate in sports, especially cycling is a plus point.