US E-commerce Support Assistant (for Fresh Graduates)
Just graduated? Love helping people? Fluent in English?
This is your moment to shine. You'll be handling U.S. e-commerce customers by using live chats with our Yogyakarta team.
What You’ll Do:- Chat with customers and solve their questions in e-commerce with care.
- Handle basic technical issues (we provide scripts!).
- Escalate important matters when needed.
- Hit performance goals (we’ll help you get there!)
- Be part of an International supportive and high-energy team!
- Minimum diploma or bachelor's degree in any field (GPA ≥ 2.75).
- Strong English skills (written & spoken) – tested in recruitment.
- Fresh graduates are welcome to apply!
- Willing to work on a shifting schedule, including night shifts.
- Good problem-solving and multitasking skills.
- Able to type 50+ words per minute is a plus.
- Fast learner, independent, and ready to work.
- Willing to relocate to Yogyakarta.
- Available to start around October and November 2025.
- High salary (above Jogja UMR).
- Monthly performance incentives & project allowance.
- Holiday pay if working on public holidays.
- Other benefits will be informed during the recruitment process.
Ready to level up your career in an international environment? This is your time to join us!
Seniority level- Entry level
- Contract
- Customer Service, Administrative, and Information Technology
- Outsourcing and Offshoring Consulting