Basic Requirements:
· Minimum D3 or bachelor's degree from all majors.
· Good written and verbal communication skills in English (C1)
· Fresh graduates and experience are welcome to apply
· Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday & Permanent Night Shift
· Fast learner and independent to work in the multi-LOB (voice, email and live chat)
Responsibilities:
· Provide timely support to customers through available multi-LOB (voice, email and live chat)
· Indentify and escalate priority issues through proper channels.
· Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.