Main Responsibilities
- Create sales contracts and orders in SAP.
- Prepare, submit, and maintain key sales documents such as proposals, presentations, and agreements.
- Support daily sales operations including shipment schedules, packaging, and delivery coordination.
- Coordinate with Marketing, Finance, Logistics, and Production teams to ensure smooth order fulfillment.
- Act as the main contact for customer inquiries and resolve issues professionally.
- Monitor customer accounts, track order status, and ensure customer satisfaction.
- Prepare sales materials and product samples for the sales team.
Requirements & Qualifications
- Diploma or Bachelor's degree in Management, Accounting, Business Administration, Marketing, or a related field.
- Experience in Sales Support, Administration, or Customer Service preferred.
- Proficient in Microsoft Office (Excel, Word, PowerPoint); ERP experience is a plus.
- Strong communication, organizational, and problem-solving skills.
- Detail-oriented, proactive, and able to multitask effectively.
- Customer-focused with a positive and professional attitude.
- Able to work both independently and collaboratively.