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Key Responsibilities:
- Troubleshoot and resolve hardware, software, servers, storage and network issues.
- Provide first‑level technical support to end‑users via phone, email, or in‑person.
- Install, configure, and update computer systems and software as needed.
- Assist with setting up new user accounts, workstations, and servers.
- Collaborate with the IT team to resolve technical issues.
- Assist in maintaining and managing IT inventory, including hardware and software.
- Support the IT team with additional projects and tasks as needed.
- Familiar with Mikrotik, Windows Server, Active Directory, Proxmox, and storage server.
- Familiar with warehouse operations.
Requirements:
- Bachelors degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).
- 1–2 years of experience in an IT support role.
- Basic knowledge of computer hardware, software, and networking fundamentals.
- Strong problem‑solving skills and attention to detail.
- Excellent communication skills and a customer‑focused attitude.
- Willingness to learn and adapt to new technologies.
- Willing to be placed in Magelang.
Entry level
Employment typeFull‑time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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