FoJobPreviewBackLink:IT Intern / Jakarta (south)

We are looking for an enthusiastic IT Intern to support our day-to-day technology operations. This role is ideal for students or fresh graduates who want hands-on experience in IT support, infrastructure, and workplace technology.

Responsibilities :

  • Assist with daily IT support for end-users (hardware, software, and basic network troubleshooting).
  • Help manage IT assets, including hardware, software, and license documentation.
  • Support onboarding/offboarding activities, including device setup and access provisioning.
  • Provide assistance during company-wide meetings, trainings, and IT-related events.
  • Learn and support maintenance of enterprise tools such as Active Directory, Endpoint Management, and SSO/Identity platforms.
  • Help maintain IT inventory, documentation, and compliance records.
  • Contribute to basic security hygiene tasks and awareness initiatives.
  • Collaborate with the IT team on small projects, automations, or process improvements.

Qualifications :

  • Final-year student or recent graduate in Information Technology, Computer Science, or a related field.
  • Basic understanding of IT support (hardware/software troubleshooting).
  • Familiarity with Windows and/or macOS environments.
  • Eager to learn about:
  • IT asset management
  • Enterprise infrastructure tools (AD, MDM/Endpoint Management, SSO/Identity)
  • Information security standards (e.g., ISO 27001)
  • Basic scripting or automation (PowerShell, Python, etc.)
  • Good communication skills and willingness to support end-users patiently.
  • Detail-oriented, organized, and comfortable handling IT inventory or documentation.
  • Strong interest in cybersecurity, workplace technology, or infrastructure is a plus.
  • Ability to work collaboratively in a team and follow guidance from senior IT staff.
  • English proficiency is a plus