Requirement
- Graduates from Vocational High School (SMK) majoring in Computer Engineering or a related field.
- Max 25 years old.
- Preferably 1 - 2 years experienced, fresh graduate are welcome to apply.
Qualification
- Proficient in troubleshooting hardware and software issues (computers, printers, scanners, handheld devices, etc.).
- Experienced in working with Windows operating systems.
- Disciplined, quick to respond, and able to work independently as well as in a team.
- Willing to work in shifts or be on-call, especially during production system disruption
Job Description
- Handling user support requests related to IT equipment.
- Installing and configuring software and hardware.
- Performing routine maintenance on systems and devices.
- Monitoring network and connectivity performance.
- Maintaining accurate documentation of IT activities and issues.