General Manager, Luxury Resort - Bangka Belitung

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About Our Client

We are currently representing an established diversified business owner who is expanding their portfolio of luxury hospitality assets across Indonesia.

Job Description

• Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Finance, and Engineering.
• Develop and implement strategic plans to achieve business goals, including revenue growth, profitability, and brand positioning.
• Ensure high levels of guest satisfaction, quality standards, and service excellence.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Build, mentor, and lead a strong management team, fostering a positive and productive work environment.
• Ensure compliance with local regulations, health, safety, and quality standards.
• Represent the hotel in the local community, industry events, and corporate functions.
• Collaborate with ownership on capital expenditure plans, renovations, and new initiatives.
• Analyze market trends, competitor performance, and customer feedback to drive improvements.

The Successful Applicant

• Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's preferred.
• Minimum 10 years of hotel management experience, with at least 5 years in a GM or senior leadership role.
• Proven track record of managing full-service hotels, preferably in luxury or upscale properties.
• Strong financial acumen and experience with P&L management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a dynamic, multi-cultural environment and make strategic decisions.
• Knowledge of hotel management software and operational systems.
• Willingness to reside in the Bangka Belitung Islands and oversee daily operations on-site.

What's on Offer

• Attractive basic salary with a housing allowance.
• Opportunity to work in a stunning location in Bangka Belitung.
• Supportive and professional work environment.
• Access to training and development programmes.
• Chance to lead a prestigious luxury resort.

If you are passionate about hospitality and are ready to take on an exciting challenge, we encourage you to apply for this General Manager role.

Contact: Oswin Ersyanda

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