Company Description
Human Creative Solution its an company dedicated to providing innovative solutions to meet your business needs. We specialize in a range of services designed to streamline operations, enhance efficiency, and propel your brand to new heights.
Role Description
As a Community Manager in our company, you will play a key role in building and nurturing our community while collaborating across departments to drive engagement and growth. Join a fast-growing company that provides excellent benefits, career advancement opportunities, and the chance to learn from accomplished leaders. We are looking for an experienced, dynamic, and exceptional professional.
This role requires both creativity and strategic thinking — you must be ready to think outside the box. We value proactive individuals with a "get it done" attitude. To succeed, you'll need strong problem-solving skills, communication expertise, and the ability to foster meaningful relationships within our community.
What will you do:
Community Activation & Engagement
- Developing and executing engagement programs
- Managing digital community content
- Creating narratives for motivational campaigns, testimonials, leaderboards, etc.
Monitoring & Reporting
- Conducting weekly tracking of:
- Active & dormant agent activities
- Booster program progress
- Leader performance evaluation
- Preparing weekly & monthly community reports (for management)
Offline Engagement
- Mandatory Attendance
at offline community activities, including: - Coway agent gatherings (internal & external)
- Field training, door-to-door showcases, mini demo events
- Serving as a host, coordinator, or moderator at field events
Program Development
- Receiving & responding to feedback from HP (Health Planner)
- Cross-team collaboration for new programs
- Creating and managing community materials (modules, LMS, training content)
Qualifications:
- Minimum 2 years of experience managing communities (preferably in the sales, education, MLM or volunteer organization industries)
- Accustomed to leading offline & online community activities
- Having experience in creating retention/member activation programs
- Having experience in creating retention/member activation programs
- Communicative, persuasive, and empathetic
- Energetic & high initiative
- Resilient in facing pressure & weekly targets
- Able to use Google Workspace (Docs, Sheets, Form)
- Able to use WhatsApp Business, Zoom, Canva
- Able to create light content (captions, posters, simple short videos)
- Strong analytical skills