Job Description
We are seeking a highly skilled and experienced Security Assistant Manager to join our team at Park Hyatt Jakarta.
The successful candidate will have an Indonesian Nationality with a degree in Hospitality or Business Management and a minimum of 2 years of experience in a similar position in a 5-star International Hotel Chain.
- Indonesian Nationality with a degree in Hospitality or Business Management
- Minimum 2 years of experience in a similar position in a 5-star International Hotel Chain
- Previous experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset, and people management & development skills
- Hold Gada Utama and Ahli K3 Umum certification
- Assist the Security Manager in administering all safety & security operations
- Assist in directing and administering the patrol of the interior and the perimeter of the hotel and the property
- Assist in the coordination of all safety training, including CPR, fire and life safety systems, workplace violence prevention, and more
- Serve as a liaison with federal, state, and local law enforcement
- Write and assist in the administration and accuracy of all required reports and documentation
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Assist in monitoring and developing team member performance, including supervision, scheduling, counseling, and evaluations
- Assist in the implementation of the hotel's key control program
- Be responsible for fire life safety policies and procedures
- Ensure compliance with key control policy by auditing procedures
- Act as systems administrator for access control system and CCTV systems
- Document all incidents occurring in the hotel, including crime, subversion, potential liabilities, and insurance requirements
- Assist/Organize the Security Fire Fighting Team in the event of an emergency
- Questions any suspicious character in a polite manner and refuses entry if necessary
- Assist in associate bag checks and periodic locker searches, ensuring they are carried out according to hotel policy and procedure
- Monitor and control the movement of all associates leaving and entering the hotel through the associate entrance
- Perform any other reasonable duties and responsibilities as assigned to meet business demands and guest service needs
Park Hyatt is an equal opportunity employer, and we welcome applications from qualified candidates of all backgrounds.
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