Job Description:
We are seeking a dynamic and results-oriented Regional Business Head to lead our smartphone retail operations across a designated region. Reporting to the Global VP of Retail, you will drive revenue growth, optimize market penetration, and foster strategic partnerships in the competitive smartphone ecosystem. This role demands a blend of commercial acumen, operational excellence, and innovative thinking to capitalize on emerging trends like 5G adoption, sustainable tech, and e-commerce integration.
Key Responsibilities:
- Strategic Leadership
: Develop and execute regional business strategies to achieve sales targets, market share goals, and profitability metrics. Analyze market trends, competitor activities, and consumer behavior to identify growth opportunities. - Team Management
: Build, mentor, and lead a high-performing team of sales managers, store leads, and support staff. Conduct performance reviews, foster a culture of accountability, and drive talent development. - Sales and Revenue Optimization
: Oversee retail channels (physical stores, online platforms, and partnerships) to maximize smartphone sales volumes. Negotiate with key vendors (e.g., Apple, Samsung) and distributors for favorable terms. - Operational Excellence
: Ensure seamless supply chain management, inventory control, and compliance with regional regulations. Implement best practices for customer experience, including in-store demos and after-sales support. - Financial Oversight
: Prepare and manage regional budgets, P&L statements, and forecasting. Identify cost-saving initiatives without compromising quality. - Stakeholder Engagement
: Collaborate with cross-functional teams (marketing, finance, product) and external partners to launch new product lines and promotional campaigns. - Performance Metrics
: Track KPIs such as same-store sales growth, customer acquisition cost, and Net Promoter Score (NPS). Report quarterly insights to senior leadership.
Qualifications:
Education and Experience:
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- 10+ years of progressive experience in retail management, with at least 5 years in consumer electronics or smartphone retail.
- Proven track record of leading regional teams to exceed sales targets in a fast-paced, high-volume environment.
Skills and Competencies:
- Leadership and Communication
: Exceptional ability to inspire teams, influence stakeholders, and present complex data to C-suite executives. - Commercial Expertise
: Deep knowledge of smartphone market dynamics, supply chain logistics, and digital retail tools (e.g., CRM systems like Salesforce). - Analytical Mindset
: Proficiency in data analytics tools (e.g., Tableau, Google Analytics) for forecasting and performance tracking. - Adaptability
: Comfortable navigating multicultural teams and regulatory landscapes across multiple countries. - Technical Savvy
: Familiarity with e-commerce platforms, POS systems, and emerging tech like AI-driven personalization.