Join to apply for the Front Desk Agent role at Mercure Hotels
Mercure Serpong Alam Sutera located in the heart of Alam Sutera, between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.
Company Description
Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore culinary indulgence, entertainment, and shopping experiences such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.
First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What Is In It For You- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through our Corporate Social Responsibility activities.
- Greet, check in, respond to requests and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling.
- Service‑focused personality is essential.
- Experience is an asset.
- Prior experience working with the Rhapsody Realta system.
- Fluency in English.
- Additional languages are a plus.
Diversity & Inclusion for Accor means welcoming each and every one and respecting their differences. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.
Seniority levelEntry level
Employment typeFull‑time
Job functionManagement and Manufacturing
IndustriesHospitality
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