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Role Overview

The Business Architect will be responsible for analyzing current business processes, designing the target state, gathering requirements, and overseeing the end-to-end implementation of
Kissflow projects
. The role involves close collaboration with both Business and IT stakeholders to ensure alignment and effective adoption of Low-Code/No-Code (LCNC) solutions for enterprise workflows and applications.

Key Responsibilities

  • Facilitate workshops with client teams to map current processes, identify pain points, and highlight opportunities for improvement.
  • Define target-state business architecture, including workflows, approval hierarchies, process models, and integrations.
  • Drive prioritization of identified use cases and prepare an implementation roadmap aligned with client priorities and budgets.
  • Engage with business stakeholders to capture, analyze, and document detailed business process requirements.
  • Map business requirements to
    Kissflow LCNC platform
    capabilities and identify any gaps requiring custom development.
  • Lead implementation projects, managing LCNC developers to ensure timely and accurate delivery.
  • Support user adoption by preparing documentation, training materials, and handover guides.
  • Maintain ongoing engagement with senior management to identify new opportunities and technology investment areas.

Qualifications

  • Education:
    Master's degree in Business Administration, Information Systems, or a related field.
  • Experience:
  • Minimum
    6+ years
    of experience as a Lead Business Analyst, Functional Consultant, or similar role.
  • Exposure to
    Low-Code/No-Code platforms
    (Kissflow, PowerApps, Mendix, OutSystems, etc.) is preferred.
  • Prior domain experience in
    FMCG/CPG or Retail
    is highly desirable.
  • Skills:
  • Fluency in both
    Bahasa Indonesia and English
    (verbal and written).
  • Strong facilitation, communication, and stakeholder management skills.
  • Deep understanding of process design, approval workflows, and reporting requirements.
  • Comfortable working in
    multicultural and global project environments
    .