Duties/Responsibilities:
1. Business Development and Sales
- Develop and implement comprehensive sales and marketing strategies to penetrate the local market and increase market share.
- Identify and target key customers and projects, and lead the sales team in pitching and closing deals.
- Set and achieve annual and quarterly sales targets and revenue goals.
- Monitor market trends, competitor activities, and customer feedback to continuously adapt and improve sales and marketing approaches.
2. Customer Relationship Management
- Build and maintain long-term relationships with major customers, ensuring high levels of customer satisfaction and loyalty.
- Coordinate with the service team to promptly address customer inquiries, complaints, and after-sales service needs.
- Organize customer events, seminars, and product demonstrations to enhance brand awareness and customer engagement.
3. Market Analysis and Reporting
- Conduct in-depth market research and analysis to identify new business opportunities, market gaps, and potential threats.
- Prepare regular business reports and forecasts for headquarters, including sales performance, market trends, and competitor analysis.
- Provide insights and recommendations for product improvements, new product launches, and market expansion strategies.
4. Team Leadership and Management
- Recruit, train, and develop a high-performing local sales team.
- Set clear performance goals and KPIs for team members and conduct regular performance evaluations and coaching in collaboration with HR team.
- Foster a high-performing, positive and collaborative work environment that encourages innovation and continuous growth and improvement.
Required Skills/Abilities:
Sales and Marketing Expertise: Strong understanding of sales and marketing principles and techniques, with a track record of achieving sales targets and growing market share.
Product & Industry Knowledge: In-depth knowledge of the valves and piping systems, including product ranges, product applications, market trends, and competitor landscape in the designated country.
Customer Relationship Skills: Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships with customers and partners.
Leadership and Management Skills: Proven ability to lead and inspire a team, set clear goals and strategies, and drive performance.
Adaptability and Flexibility: Able to thrive in a fast-paced and changing business environment, and adapt strategies and operations accordingly.
Language and Cultural Proficiency: Fluent in the local language and English, with a good understanding of the local culture and business practices.
Education and Experience:
Education:
- Bachelor's degree or higher in Business Administration, Marketing, Sales, Engineering (preferably related to mechanical, civil or industrial engineering), or a related field.
- MBA or relevant certifications in sales management (e.g., Certified Professional Sales Leader (CPSL)) is a plus.
Experience:
- A minimum of 8-10 years of experience in sales and marketing management in valves and piping systems industry, with at least 5 years in a managerial or leadership role. Experience in leading a team and growing a business in the designated country is highly desirable.
- Proven track record of successfully launching and promoting new products and achieving significant sales growth.
- Experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools is essential.