SALES ASSOCIATE
The Offer
Work alongside & learn from best in class talent
A role that offers a breadth of learning opportunities
Flexible working options
Responsibilities
· Meet and exceed sales targets
· Successfully create business from new and existing customer accounts
· Build rapport and establish long term relationships with customers
· Maximize sales growth in specified geographical territories, consistent with the company strategy and objectives
· Responsible for Sales Planning and Forecasting activities to support the business
· Identify leads and market potential to expand customer base, through exploration of the market
· Responsible to develop new accounts to expand existing business for the portfolio of products and technology
· Evaluate new opportunities in researching market size and potential of tie-ups with key accounts
· Accountable for existing and new business activities including and not limited to pricing, contract negotiations, tender submissions, technical support and coordination
· Drive and realization of new business plan implementation and potential key accounts
· Plan and execute sales and marketing activities to achieve annual sales target, market share and marketing goals in assigned territories
· Conduct regular sales and marketing activities
· Be the key contact point of customer for sales, services, technical support request.
· Maintain sales record
· Provide end-user-oriented introduction, organize application and training activities
· Follow-up to customers
· Coordinate customer complaints in a timely and organized manner
· Gather market information and generate sales reports
· Prepare monthly/quarterly sales performance report.
· Monitor monthly performance against set targets, and ensure timely/accurate reporting for immediate actions in case of deviations
· Work closely with internal and external stakeholders to ensure customer expectation/requirements are met
· Maintain high customer satisfaction ratings
· Any other projects to be assigned
Qualifications
· Strong written and verbal communication skills
· Minimum Diploma or Bachelor's Degree & above in related Science/Engineering fields
· Minimum 3-5 years working experience in related sales environment in products and services such as Bioprocess, System technology, Life Sciences or lab Consumables, Instrumentation is preferred
· Good understanding of Pharma/Bioprocessing Market and related procedures is desirable
· Prior work experience in utilisation of funnel and forecast tools is desirable
· Self-motivated and independent with ability to work in a matrix –reporting, diverse working environment
· Good verbal, written communication and presentation skills.
· A team player with good interpersonal skills
· Ability to build relationships with key opinion leaders and representatives in the territory and in the specialty segment.