Job Description

Design and develop training syllabus, materials, and evaluations.
Deliver training sessions (offline, online, blended learning) for store & office employees.
Create digital learning content (articles, videos, interactive materials).
Manage training administration, reporting, and LMS.
Collaborate with HR, retail, and operations teams to align training needs.
Evaluate training effectiveness and continuously improve methods.

Requirements

Minimum D3/S1, preferably in Psychology, Communication, or Education.
Fresh graduates welcome; 2–3 years of experience in retail/sales/customer service preferred.
Basic knowledge of retail operations (sales, service excellence, SOP).
Strong presentation, communication, and public speaking skills.
Proficient in MS Office & design/editing tools (Canva, Photoshop, video editing).
Willing to travel to stores/branches and able to work with targets.
Energetic, open to learning, and passionate about employee development.

Location: Meruya Selatan, West Jakarta
Working Hours: Monday–Friday, Full WFO (08.30–17.30)