- Lead and manage IT projects from initiation to completion (e.g., software upgrades, system migrations)
- Oversee the planning, implementation, and optimization of IT infrastructure, including networks, servers, cloud computing, and security systems.
- Develop and execute IT strategies to enhance operational efficiency, scalability, and security.
- Lead and manage the IT department, including hiring, training, and performance evaluation
- Ensure projects are completed on time, within budget, and to specification with optimal performance of systems
- Develop and manage the IT department budget (annually and forecasted)
- Monitor and mitigate risks, including managing security breaches or incidents
- Provide Consult on troubleshooting of systems, networks and cloud application problems and diagnosing and solving hardware/software faults
- Prepare and manage audits
- Manage relationships with IT vendors and service providers
- Ensure IT systems comply with local regulations, including data privacy laws
- Monitor the performance of all IT systems and networks to ensure smooth operations, Conduct routine assessments to improve system efficiency and reduce downtime
- Testing and evaluating new technology and providing insight and opinion on best implementation methods to enhance business operations
- Provide training and guidance to end-users on new systems, software, and IT best practices. Ensure users are equipped to use technology efficiently
- Oversee the management of cloud infrastructure and services (e.g., AWS, Microsoft Azure). Manage the cloud solutions for scalability, cost efficiency, and efficient usage
- Provide regular reports on IT system performance, security, and project statuses to top management
- Maintain thorough documentation for all IT processes, policies, and procedures
Requirement:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in similar position of IT infrastructure management or enterprise systems
- Required language: English
- Strong knowledge of network architecture, cybersecurity, and cloud computing.
- Experience in IT project management and digital transformation initiatives.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to stay updated with the latest technological trends and innovations.
- Stay in Jakarta area and be willing to do fully WFO at Central Jakarta
- Willing to travel around Southeast Asia as needed for business process