Role Description
- The primary function of the SCC Manager is to lead the SCC team. This includes but is not limited to, the leadership of front-line security monitoring, incident response, threat intelligence, threat hunting, and SCC platform engineering and management
Responsibilities
- Manages the SCC team to maintain and deliver appropriate services.
- Oversees the delivery of all SCC services in the service portfolio such as Real-Time Monitoring, Incident Management Threat Hunting, etc,
- Develops and facilitate cross coordination of implementation plans for new projects within the SCC.
- Develops SCC service metrics; implements and monitors controls to maintain appropriate service levels.
- Provides thought leadership on SCC management and continue to catch up with industry trends.
- Understand and work together with L3 engineers for escalated P1 Incident Investigation activities, prioritized threat hunt and intelligences, and business critical SCC services.
- Maintains and administers personnel activities for direct reports, including recruitment, assignments, training, performance evaluations, and reviews.
- Maintains knowledge of relevant regulations, compliance requirements and policies that may directly or indirectly impact the SCC and its services.