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Monroe Consulting is currently assisting one of Asia-Pacific's leading advisory, design, and engineering consultancy company looking to on board a
Senior ICT Systems Engineer
to play a key role in maintaining the performance, security, and availability of Microsoft 365 and core ICT systems. This position provides the chance to apply advanced expertise across M365, Azure, and on-premises platforms in a dynamic professional services environment.

Key Responsibilities

  • Provide technical leadership for Microsoft 365 environments, including:

- Microsoft Teams
– governance, policy enforcement, and integration

- SharePoint Online
– lifecycle and content management

- Power Automate
– workflow support and troubleshooting

- Dataverse
– environment setup, data integrity, and platform optimization

  • Resolve complex technical issues while ensuring system reliability, security, and high availability.
  • Contribute to disaster recovery and business continuity planning.
  • Partner with regional teams across Asia-Pacific to deliver business-aligned ICT solutions.
  • Stay current with emerging technologies and drive continuous infrastructure improvements.
  • Communicate effectively with stakeholders and manage client expectations.
  • Ensure compliance with information security and health & safety standards.

Preferred Qualifications & Experience

  • Degree or certifications in IT, Computer Science, or Electrical Engineering.
  • Extensive experience in professional services or consulting environments.
  • Proven expertise in Microsoft 365 administration and management.
  • Strong knowledge of on-premises infrastructure, including Windows Server, Linux, and virtualization platforms.
  • Exceptional troubleshooting and analytical skills.
  • Strong written and verbal communication in English (Bahasa Indonesia is a plus).
  • Ability to balance multiple priorities and stakeholders effectively.
  • Collaborative mindset—committed to sharing expertise and supporting global teams.