ONA Indonesia
, an affiliate company of Desty, is a personal care electronics brand dedicated to serving the needs of digital-savvy modern individuals. With a vision to become a celebrated local brand with international reach, we have made waves with our first hero product, a high-speed hairdryer that quickly went viral. Our commitment to innovation and quality sets us apart as we continue to bring cutting-edge, high-quality electronic devices for our discerning customers.
Job Description & Key Responsibilities:
- SOP Development & Operations continuous improvement: Develop, implement, and regularly update SOPs for logistics and product service & delivery processes to ensure efficiency and adherence to standards.
Logistics Management:
Oversee inventory, distribution, transportation, order fulfillment, and warehouse operations to ensure accuracy and smooth flow.
- Manage inventory supply, conduct regular counts and audits, and ensure zero stock issues.
- Monitor warehouse partner performance, ensuring operational accuracy aligns with standards.
- Collaborate with cross-functional teams on forecasting and stock management.
Analyze inventory data with Data Analysts to identify trends and optimize procurement and operational costs.
Product Service & Delivery:
Support product development projects by ensuring compliance with regulations and obtaining necessary certifications.
- Ensure packaging, logistics, and all product details meet established standards.
- Develop and deliver training to retail staff (SPG/B), ensuring SOP adherence, optimal sales performance, and well-stocked inventory at offline locations.
Requirements:
- Bachelor's degree in management, business, or any major.
- Having min. 2 years of experience in logistics & inventory management (70%) and product service & delivery (30%), SOP Development & Operations continuous improvement.
- Attention to detail.
- Having good empathetic listening and communication skills.
- Having good interpersonal communication skills, able to coordinate needs and requirements across different teams.
- Able to work in a fast-paced environment and possess great flexibility.