We are currently looking for experienced professionals to join us as Team Leader, Quality Analyst, and Trainer for our Financial Services for Bahasa Indonesia.
Qualifications:
• Minimum 1 years of experience in Sales / Telemarketing / Customer Service.
• Proven ability to manage a team and achieve sales targets consistently.
• Strong data analysis skills to monitor performance and develop improvement strategies.
• Excellent negotiation and communication skills, with the ability to motivate and drive team performance.
• Detail-oriented, analytical, and capable of problem-solving in a fast-paced environment.
• Comfortable working with KPI-driven targets and adaptable to change.
• Willing to work onsite in Surakarta with a shifting schedule.
• English proficiency is an advantage.
We offer:
• A professional and supportive work environment.
• Opportunities for career growth in the contact center sales industry.
• Training and development programs to enhance leadership and technical skills.