Back to search:IT Support / Tangerang

Company Description

HEY MUMS is dedicated to supporting mothers in balancing their career and personal lives. Whether you are returning to work after maternity leave, seeking flexible job opportunities, or starting a business from home, HEY MUMS is here to help. We connect moms with flexible roles, provide career resources, and foster a supportive community. Our mission is to empower every mom to thrive in both her career and family life.

Role Description

This is a full-time on-site role for an IT Support Engineer located in Tangerang. The IT Support Engineer will be responsible for providing technical support, troubleshooting issues, and administering systems. Day-to-day tasks include managing help desk requests, ensuring smooth IT operations, and resolving technical problems. The role requires effective communication and problem-solving abilities to assist employees with technical issues and maintain systems efficiency.

Qualifications

  • Technical Support and Troubleshooting skills
  • Experience in Information Technology and System Administration
  • Proficiency in Help Desk Support
  • Excellent problem-solving and communication skills
  • Networking skills
  • Ability to work on-site in Tangerang
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • CCNA Certification is a plus