At the core of our operations is a simple belief:
help our customers lower cost per ton and improve project uptime through smart, fast, and reliable solutions.
We are building the future of industrial solutions – and we're looking for passionate, detail-driven individuals to grow with us.
Role Description
This is a full-time on-site role for highly organized, proactive, and data-driven
Sales Operations Administrator
, located in Jakarta, Indonesia. The Sales Operations Administrator will be responsible for ensuring smooth sales operations, accurate reporting, and seamless cross-department coordination. The position is designed to allow our Sales Head to fully focus on driving sales, customer acquisitions, and revenue growth – while managing the supporting sales operations, reporting, and administrative processes.
Key Responsibilities
- Sales Administration & Data Accuracy
– Maintain and update sales records, quotations, and customer visit reports, ensuring timely and accurate reporting to support business growth. - Sales Performance Tracking –
Monitor and evaluate subsidiary KPIs (sales results, GOM, and product support), generating actionable insights to improve sales effectiveness. - Reporting & Management Visibility –
Prepare clear, data-driven reports and dashboards that provide executives with real-time visibility into sales performance and pipeline progress. - Cross-Department Collaboration –
Coordinate with sales, finance, distribution, IT teams and other teams/3rd parties as needed to ensure seamless execution of sales operations and customer deliverables. - Process & SOP Development –
Document workflows and continuously improve sales processes to drive efficiency, consistency, and compliance across subsidiaries. - Meeting & Communication Support –
Organize internal sales meetings, compile and circulate minutes, and act as a liaison between subsidiaries and Head Office for issues, updates, and follow-ups. - Project Supports –
Provide administrative and operational support for sales campaigns, events, and ad-hoc projects, ensuring timely execution and alignment with business objectives.
These responsibilities are designed to strengthen the sales team, enhance operational efficiency, and contribute directly to driving business growth.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 2 years of experience
in sales operations, sales administration, or business support, preferably in a multinational or subsidiary-driven environment. - Strong
coordination, follow-up, and organizational skills
, with the discipline to track details and meet deadlines consistently. - Proficient in
Microsoft Excel
with the ability to create accurate, clean, and visually clear sales reports and dashboards. - Skilled in
cross-department communication
, able to work effectively across the teams. - Able to
work independently
, take initiative, and apply problem-solving skills to support sales performance and operations. - Discreet and professional
in handling sensitive business data and executive-level reports. - Fluent in professional
Bahasa Indonesia and English
, both written and spoken.
If you're detail-oriented, proactive, and thrive in fast-paced environments, with a passion for turning data into actionable insights, we want to hear from you.