Responsibilities:
Build and maintain relationships with OBGYNs, pediatricians, and hospital administrators
Provide client education on cord blood services through maternity classes, hospital talks, and one-on-one consultations
Support inquiries, educate clients through the decision-making journey, and ensure pre-to-post sales satisfaction
Provide ongoing training and support to gatekeepers, hospital staff, and partners
Manage the end-to-end sales process: lead generation, conversion, referral programs
Achieve monthly sales targets and drive regional market penetration
Coordinate closely with the Customer Support team for escalations
Organize and represent the company in hospital events and maternity talks
Maintain accurate client records, contracts, and sales reports
Monitor competitors and provide actionable feedback to improve strategies
Requirements:
Diploma/Bachelor's degree in any field
2+ years of experience in Sales, Key Account, or Medical Representative roles
Strong interpersonal and communication skills — confident, well-spoken, and emotionally intelligent
Comfortable working independently and in field settings
Presentable, trustworthy, and professional with strong ethics
Willingness to work on weekends if needed (e.g. events/talks)
Possess a valid driver's license and preferably has own vehicle
Background in healthcare/pharma/medical industry is a plus