About You
- You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
- You enjoy doing purpose-led and meaningful work
- You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
- You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
- You always find a way to get things done without sacrificing the quality of your work, integrity, and values
- No task is off limits for you
- You are humble and prioritize the success of the team over your own with an eagerness to help those around you
- You don't shy away from challenges and can bounce back from setbacks
- We strongly encourage individuals with disabilities to apply. We believe in equal opportunity and strive to create an inclusive workplace where everyone can thrive.
What you'll do and what success looks like in this role:
- Vocal point in conducting user requirement analysis, ensuring the solution aligns with the regulatory reporting framework and the users' requests.
- Ensuring delivery aligns with the timeline and maintains good quality.
- Providing support for defects/errors that occur, including their resolution.
- Collaborating with users and other stakeholders.
- Ensuring that projects are executed with good governance and complete documentation.
What Is Required and What We're Looking For
- Bachelor's degree in IT or relevant IT certification.
- Experience in regulatory reporting and data in at least 2 projects.
- Experience in IT for at least 3–5 years.
- Experience with applications that require 24x7 support.