Responsibilities
- Collaborate with internal and external stakeholders to establish and maintain data center operations.
- Develop and implement Change Management protocols and tools.
- Create and enhance Standard Operating Procedures (SOP) and Emergency Operating Procedures (EOP) for collocation facilities.
- Oversee a team of professionals and consultants to ensure effective implementation of data center operations, in normal and emergency situations.
- Provide technical guidance and mentorship to team members.
- Manage collocation data centers and ensure vendors adhere to Service Level Agreements (SLAs) as per contractual terms.
- Monitor vendor performance and address non‑compliance issues.
- Assist the project manager with construction administration for new data center projects, from schematic design to commissioning.
- Collaborate with internal stakeholders to support project phases, including design development and construction documents.
- Propose, evaluate, and implement energy‑efficient solutions to minimize power losses in data center facilities.
- Develop comprehensive scripts and guidelines for Change Management Request (CMR) activities.
- Conduct regular visits to data center sites for engineering studies, electrical system audits, startup testing, and full commissioning, as required.
- Offer mission‑critical system review services for electrical systems, collaborating with data center engineering teams globally.
- Participate in Root‑Cause Analysis (RCA) of equipment failure or power outage‑related incidents.
- Respond to emergencies in regional data centers as needed, providing on‑site support by traveling to the site.
- A degree in Electrical or Mechanical engineering at the Bachelor's level.
- At least 8 years of experience in the data center facility management role.
- A comprehensive understanding of the mechanical, electrical, fire system, and control systems used in data centers.
- Familiarity with principles and best practices for IT service delivery.
- Extensive experience in problem analysis and critical thinking; highly motivated and capable of self‑management.
- Understanding of the construction procedures for data centers.
- Excellent communication and leadership skills.
- Willingness to travel to data center sites across the country.
- Expertise in energy‑efficiency solutions for data centers.
Nityo Infotech is an information technology consulting company headquartered in Pittsburgh, USA, with a global presence spanning the USA, EMEA, APAC, and India. The company focuses on empowering customers with customized business solutions through state‑of‑the‑art technology and best‑in‑class business processes, serving clients across multiple industries.
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