We are Rumasri - a new home-care brand designed to help every Indonesian family enjoy the comfort of a clean, cozy, and more eco-friendly home by offering safe, effective, and affordable solutions. An ambitious, local-first startup, Rumasri combines science with close attention to the everyday household needs of Indonesian families and turn ideas into products we're proud of.
At Rumasri, we strive to create a supportive and inspiring workplace: in addition to a competitive salary, you'll have opportunities for professional development and real career growth.
Responsibilities Include:
• Facilitating interactions with marketplaces, fulfillment, and logistics companies.
• Providing customer support through TikTok, Tokopedia and Shopee chat systems.
• Assisting in contract negotiations and sourcing relevant contacts.
• Conducting market research and competitor analysis.
• Managing product assortments and filling product detail pages.
• Monitoring sales and compiling reports.
• Tracking inventory and managing warehouse stocks.
• The Executive Assistant role also includes assisting in personal task management.
• Answering an Incoming chats and Respond to Email
• Provide Customers about Product and Service Information
• Conduct calls with clients, advise them on order details
Qualifications:
• Previous experience with E-commerce and marketplaces is essential.
• Proficiency in English is essential.
• Able to work independently and take initiative.
• Quick learner, adaptable to new systems and processes.
• Advanced computer skills, including online services and spreadsheet management.
• Personal computer or laptop is preferred.
• Communication and negotiation skills.
• Organizational and planning abilities
If you are interested in this role, please send us your resume. In addition to this, we would appreciate a brief explanation of why this position interests you and why you believe you are the best fit for this role.