PT. Comtronics Systems is an established ICT Total Solution provider, founded in 2000. With over 400 customers in various sectors such as education, hospitality, manufacturing, and government, we specialize in network services and bandwidth management. Our clients are spread across Jakarta, Bandung, Bekasi, Bali, and other areas in West Java.
Job Description:
We are seeking a Service Delivery Staff to join our team. The successful candidate will be responsible for:
- Conducting surveys, installations, maintenance, and troubleshooting of wireless network devices
- Monitoring, recording, and reporting the status of devices on the network
- Communicating with customers regarding their questions, complaints, and requests
- Monitoring and rectifying technical issues in the field
Requirements:
- At least 1 year of experience as an IT staff
- Minimum education: SMK Teknik Informatika, Teknik Komputer Jaringan, Rekaya Perangkat Lunak, and Sistem Informasi
- Experience working in the field (including at heights)
- Ownership of a laptop and personal vehicle (minimum motorcycle)
- Possession of SIM C/A
- Basic IT troubleshooting skills
- Familiarity with IT devices
- Good communication skills
- Willingness to work on weekends or national holidays
- Placement: Cikarang
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