What you'll be doing
- Greeting and welcoming guests with a friendly and professional demeanour
- Providing excellent customer service by anticipating and addressing guest needs
- Assisting with food and beverage service, including taking orders, serving drinks, and clearing tables
- Maintaining a clean and organised dining area
- Handling cash and processing payments accurately
- Collaborating with the wider hospitality team to ensure smooth operations
- Adhering to all company policies and procedures
What we're looking for
- Proven experience in a customer-facing role within the hospitality industry
- Strong communication and interpersonal skills to engage with guests and colleagues
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent problem-solving and decision-making abilities
- Commitment to providing exceptional customer service
- Flexibility to work varying shifts, including evenings, weekends, and holidays