Key Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct phone calls, emails, and other inquiries efficiently.
- Manage visitor logbook and ensure office security procedures are followed.
- Handle incoming and outgoing mail, packages, and courier services.
- Coordinate meeting room bookings and assist with meeting preparations.
- Support administrative tasks such as filing, data entry, and document handling.
- Provide information and assistance to clients, guests, and staff members.
- Maintain cleanliness and organization of the front desk area.
- Communicate effectively with other departments to ensure smooth operations
- Perform other related duties as assigned by management.
Qualifications:
- Minimum education Diploma (D3) in any major.
- Minimum 1 year of experience as a Receptionist, Call Center, or Customer Service.
- Active English communication skills (spoken and written).
- Good interpersonal and communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook) and phone/email etiquette.
- Well-groomed, professional appearance, and positive attitude.
- Able to multitask and maintain confidentiality.