Qualifications:
- Minimum Bachelor's degree (Management, Psychology, Education, or related field).
- At least 2 years of experience as a Trainer / Facilitator / Instructor in smartphone retail is preferred.
- Strong skills in presentation, communication, and public speaking.
- Ability to develop training materials and utilize presentation tools (PowerPoint, Canva, etc.).
- Excellent interpersonal and leadership skills, able to work both independently and in a team.
- Good knowledge of store operational SOPs and selling skills.
- Willing to be mobile/visit stores as required.
- Work Location: HQ Landmark Pluit.
Job Description:
- Deliver training sessions on store operations, customer service, and selling skills to frontliner staff.
- Conduct on-the-job training (OJT) and ensure training materials are implemented effectively in the field.
- Evaluate training effectiveness and provide coaching to improve team performance.