Main Responsibilities
- Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
- Provide site service for customers as required including analyzing, troubleshooting and problem solving
- Reduce customers 'operational cost, ensure a high level of customer satisfaction by providing high quality services
- Establish and maintain a continuous positive relationship with customers including support and follow-up on customers 'concerns and problems
- Execute and complete all relevant reports in an accurate and timely manner
- Understand the importance of product quality and ensure a safe working environment
- Other tasks assigned to support Technical Services team
Job Qualifications
- Candidate must possess at least a bachelor's degree in Mechanical Engineering or related major
- Comprehensive knowledge on filling machines, 5-8 years hands-on experience with Tetrapak filling machines
- Use of mechanical tools and measurement instruments
- Interpretation of electrical, mechanical and pneumatic drawings and diagrams
- Good English communication skills
- Working placement: Cikande - Serang/ mobile to client - Indonesia