Company Description
OTCA is a dynamic education service provider specializing in language learning and study and work abroad services. We offer online classes for German, French, Japanese, Korean, and Chinese to support Indonesians in achieving their academic and professional goals. As a growing organization, OTCA values talented individuals who can contribute to our mission. We believe in growth, collaboration, and the power of language to build a better future.
Role Description
The City Manager will oversee operations, drive sales, and manage teams to deliver outstanding results in Surabaya. Day-to-day responsibilities include managing team performance, analyzing business data, ensuring excellent customer service, and collaborating with internal and external stakeholders. While the role requires an on-site presence in Surabaya, some tasks can be performed remotely, making this a hybrid contract position.
Qualifications
- Proven skills in Team Management and Team Leadership
- Strong Analytical Skills to evaluate data and performance metrics
- Excellent Customer Service abilities to address and resolve client needs
- Demonstrated Sales expertise and ability to meet targets
- Effective communication and organizational skills
- Flexibility to work in a hybrid environment (on-site and remote)
- Experience in the education and service industry is an advantage
- Bachelor's degree in Business, Management, or a related field is preferred