- Assist in handling user support requests (helpdesk) related to hardware, software, and network issues
- Perform installation, configuration, and updates of computers and standard company applications
- Assist in troubleshooting device issues (PCs, printers, scanners, and other peripherals)
- Support in recording and managing IT asset inventory (hardware and software)
- Prepare reports on IT support activities and troubleshooting results
- Assist in deployment and initial configuration of new devices
- Support management of the company's internal or external websites based on WordPress
- Perform installation, configuration, and updates of plugins/add-ons as needed
- Support blogging activities such as content uploading, layout optimization, and basic SEO setup
Assist in troubleshooting errors related to themes, plugins, or database connections
Minimum Qualifications: Active student (Diploma/Bachelor's degree) majoring in Informatics Engineering, Information Systems, Computer Science, or a related field.
- Available to undertake an 3 months internship program
- Has a fundamental understanding of computer hardware components (PC/Laptop) and peripheral devices (printers, scanners).
- Understands the basics of operating systems (especially Windows) and standard office applications (e.g., Microsoft Office).
- Possesses basic knowledge of computer networking (LAN, WiFi, IP Address concepts).
- Familiar with and has previously used the WordPress dashboard.
- Understands how to create, edit, and publish content (posts and pages).
- Possesses good communication and friendly service skills (for handling users).
- Has a strong willingness to learn and is proactive in finding solutions.
PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.