- Help, drive, motivate, and encourage retail sales staff to achieve sales targets
- Organize and distribute staff schedules
- To make sure mechanic support is implemented well by each BA in counter
- Make sure pricing is correct (regular / promotion price)
- Evaluate on going the mechanic support, promotion activity
- Oversees receipt and verification of incoming shipments; ensures materials are unloaded, stored, and verified according to policy
- Communicate daily result such as numbers of customer walk in, closing customer, the reason of purchase cancellation, sales achievement daily and versus target
- Delegates fulfillment of customer orders to staff; maintains inventory database when orders are fulfilled.
- Ensure products are clean and ready to be displayed, window and VM to be alligned with brand standard and marketing calendar
- Recruit, coach, counsel, discipline, evaluate BA performance and train employees such as communication skill, cross-sell skill
- Liase with Brand executive in counter of the store needs such as: ATK, product- tester- sample replenishment and return, marketing collateral in counter such as POP, blotter, paper bag, etc
- Monitor competitors promotion (Dept. Store Concept)
- To analize customer database and delegates BA to contact, follow up and build long term relationship with customer database
Requirements:
- Minimum 3 years experience as Store Supervisor, preferably from beauty industry or high-end brand that have loyal customer base.
- Good in Microsoft Excel
- Have sense of commerciality, analytical skill, and strategical thinking
- Highly motivated and committed
- Eager to work hard, honest, and responsible
- Able to lead a team