FoJobPreviewBackLink:It Specialist / Jakarta

It’s more than a job.

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time‑sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

How you create impact
  • Provide day‑to‑day technical support to end users (onsite and remote) for desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
  • Install, configure, and maintain operating systems, applications, and hardware in line with corporate standards.
  • Manage endpoint devices through RMM/MDM/EMM platforms.
  • Support IT infrastructure components, including servers, networks, storage, and backup systems.
  • Monitor performance issues (e.g., server resources, network bottlenecks) and propose improvements.
  • Ensure security compliance through patch management, antivirus, access controls, and adherence to IT policies.
  • Maintain accurate IT documentation: incident logs, asset inventories, configurations, and SOPs.
  • Assist with IT procurement: sourcing, evaluating, and coordinating delivery and vendor support.
  • Support onboarding and offboarding processes, including device provisioning and decommissioning.
  • Participate in IT projects (infrastructure upgrades, system rollouts, process improvements).
  • Contribute to disaster recovery planning and testing.
What we would like you to bring
  • Minimum 3 years of professional experience in IT support, infrastructure, or system administration.
  • Proven ability to troubleshoot hardware/software issues across end‑user devices and peripherals.
  • Strong knowledge of Windows OS and mobile platforms; familiarity with Linux/MacOS is a plus.
  • Experience with servers, storage, networking (LAN/WAN/Wi‑Fi), and backup solutions.
  • Solid understanding of IT security practices (patching, antivirus, access controls, compliance).
  • Ability to manage IT procurement processes, including vendor sourcing and evaluation.
  • Strong written and verbal communication skills in English (mandatory).
  • Structured, methodical, and professional work approach with strong collaboration skills.
  • Experience in logistics or transportation industry is an advantage.
What's in it for you
  • A dynamic role with exposure to both IT operations and infrastructure.
  • Opportunities to contribute to critical IT projects and system improvements.
  • A collaborative, international working environment.
  • Career growth and professional development support.
Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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