Job Description

Analyse customer data to identify customer behaviour and engagement from several data source
Develop actionable insights and recommendations to optimize customer lifecycle and CRM.
Create, maintain, and update Loyalty Program dashboards for real-time performance tracking.
Work collaboratively with cross-functional teams to align data insights with business goals.

Requirements:

S1 Any Major
Strong ability in data analyse and insight generation
Proficiency in SQL/Excel and Python/R
Experience with Power BI or similar platform for data visualization
Have a minimum experience of 1 year in related fields
Problem-solving skills and the ability to interpret complex data
Ability to present findings
Ensures data accuracy and addresses discrepancies roactively
A strong business acumen and communication skill; able to effectively deliver presentation