Overview
The Training Project Coordinator is responsible for managing groups of trainers, ensuring they deliver high-quality training sessions in alignment with the project’s goals. This role acts as a bridge between the Project Management Oversight and the trainer team, providing leadership, coordination, and support to ensure smooth operations.
Responsibilities- Supervise and support trainers, providing guidance, feedback, and motivation to trainer teams.
- Foster a collaborative and productive environment within the teams.
- Technical Strategy, Planning & Execution
- Collaborate with the Asst. Project Coordinator to define the technical requirements for the training project.
- Work closely with Project Management Oversight, Asst. Project Coordinator & Client to optimize execution.
- Develop a technical implementation plan, including timelines, tools, and resources needed.
- Lead and coordinate with trainers; training sessions are executed according to the scheduled timetable.
- Handle escalations for schedule conflicts, trainer replacement, and MC.
- Coordination & Communication
- Act as the primary point of contact between the Project Management Oversight and the trainer team.
- Communicate project updates, changes, and expectations to trainer teams.
- Address concerns and ensure smooth system adoption.
- Performance & Quality Monitoring
- Track the performance of trainers, including attendance, engagement, and learner feedback.
- Identify and address performance gaps and streamline training delivery.
- Test all training deliverables for functionality and usability.
- Identify opportunities to improve training delivery and share best practices.
- Participate in post-project reviews to contribute to lessons learned and future improvements.
- Ensure all documentation is compliant.
- Data Reporting & Feedback
- Set up systems to track and report on training participation, completion rates, and learner feedback.
- Analyze technical data to identify areas for improvement and ensure effectiveness of training delivery.
- Collect and consolidate feedback from trainers and learners within the cluster.
- Provide regular reports to the Project Manager Oversight and Project Committee on performance, challenges, and recommendations.
- Resource Management
- Provide technical training and support to the trainer team on how to use tools and platforms effectively.
- Troubleshoot technical issues during training sessions and provide real-time support.
- Training & Technology Delivery Oversight
- Ensure all technical tools and platforms are configured, tested, and ready for use.
- Bachelor's degree in IT, Computer Science, Business Administration, or a related field
- 5 years’ experience in software implementation, technical support, or project coordination.
- Candidates who have experience in handling DMS System (Distribution Management System) projects will have an added advantage.
- Understanding of software deployment and system configurations.
- Strong communication and interpersonal skills for training clients or internal teams.
- Problem-solving ability and analytical thinking.
- English is a MUST